Service is not about song things. Genuine service is caring for people.
There can only be one Number One priority for your organization. Make it count.
Customer loyalty makes our breaks your organization. Loyalty is trust. It's supplying what the customer wants. A product that is defect free, timely, accompanied by good service.
Good service forgives many other faults. Initial impressions are critical.
Welcome, good product, farewell – components of good service.
Leaders have forfeited the right to make excuses. Leaders are leaders to lead over and around obstacles.
Hiring to fulfill merely a function is immoral. Hire people to join your dream. Help them understand your vision and help them find ways to fulfill it.
Service is caring from the heart. It's the moral thing to do.
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